Shipping and Delivery

At Spunkz Footwear, we understand how important it is to receive your desired product promptly and hassle-free. We have crafted our Shipping and Delivery Policy to ensure a seamless shopping experience for our valued customers. Please read the following information carefully:

1. Shipping Destinations:

We currently ship within Pakistan. We do not offer international shipping at this time.

2. Shipping Providers:

We partner with trusted shipping carriers to deliver your orders. We use but are not limited to TCS service.

3. Order Processing Time:

Most orders are processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays may experience slightly longer processing times.

4. Shipping Time:

Shipping times may vary depending on your location and chosen shipping method during checkout. Estimated delivery times are as follows:

• Standard Shipping: 3-7 business days

5. Shipping Costs:

Shipping costs are calculated based on your selected shipping method and the destination of your order. Shipping fees will be displayed at checkout for your review before payment.

6. Tracking Information:

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order's progress using the provided tracking number.

7. Delivery Attempts:

Our shipping partners will make multiple delivery attempts. If they cannot deliver the package after several tries, it may be returned to our warehouse. In such cases, please get in touch with our Customer Support for assistance.

8. Shipping Address:

Providing accurate shipping information during checkout is crucial. Please double-check your shipping address to ensure timely delivery.

9. Missing or Delayed Shipments:

Please contact our Customer Support team if your order is significantly delayed or goes missing. We will work diligently to resolve the issue and keep you informed.

10. Order Status Updates:

You can check your order status and history by logging into your Spunkz Footwear account. 11. Holidays and Peak Seasons: Please be aware that during holidays or peak shopping seasons, shipping times may be extended due to increased demand.

12. Returns and Exchanges:

Please refer to our Return Policy for information regarding returns and exchanges.

By placing an order on Spunkz.pk, you acknowledge that you have read and agree to our Shipping and Delivery Policy. We reserve the right to update this policy as necessary to provide the best service to our customers. If you have any questions or concerns, please don't hesitate to contact our Customer Support team for assistance. Thank you for choosing Spunkz Footwear for your women's heels shopping needs. We appreciate your trust in us and are committed to delivering stylish and high-quality footwear to your doorstep.