Frequently Asked Questions

How do I choose the right shoe size?

Measure your feet and check our size chart before ordering. If between sizes, go for the bigger one for comfort.

What types of shoes should I have in my wardrobe?

Must-haves include flats, sneakers, heels, sandals, and boots – perfect for casual wear, work, parties, and special events.

How do I style shoes for different occasions?

Pair flats or sandals with casual outfits, sneakers for activewear, heels for formal events, and boots for winter or rugged looks.

What are the care instructions for shoes?

Wipe with a damp cloth and store in a cool, dry place. Follow the care label for each shoe type to keep them looking new.

How long does delivery take?

Orders usually arrive in 3–4 days in Karachi and 5–6 working days in other cities.

What is the return and exchange policy?

Spunkz offers an exchange policy for size issues or product defects. A flat PKR 350 delivery charge applies on exchanges. Please note, we currently do not offer returns.

What are the delivery charges?

Free delivery on orders above PKR 5000. A flat PKR 250 charge applies on orders below PKR 5000.